LUCCA HALLEX

The Coaching Process

I - Preliminary Sessions to Assess the Issues
I set a number of preliminary sessions with you - usually about six of them. (Or one session if the work will be very short term) We can either complete the work in that amount of time or surface the real issues and define them, so that we can determine the focus of the work and plan a course of action.

After these preliminary sessions, and if the work is employer-sponsored, the employee and the employer would decide whether the coaching relationship is useful and should continue, what they would like to accomplish and in what time-frame.

II - The Sessions - Your space or mine or by phone
For clients who are outside Vancouver, or who travel extensively, sessions can be conducted by phone. This may follow an initial face-to-face meeting, although it doesn’t have to. Sessions are agreed to and dates booked ahead of time. Where sessions are in person, the client can get out of their normal environment by traveling to meet me in my space, or arrangements can be made for me to go to your office. Travel time and expenses are covered by either you or your employer.

Confidentiality
The content of coaching sessions is confidential unless other arrangements are agreed to ahead of time.

Frequency of Sessions
This is up to you and depends on the nature of the the issue and your available time. Sessions are usually more frequent at the beginning and further apart as you begin to integrate what we’re working on. Frequency depends on your circumstances and is negotiable.

Duration
The ultimate number of sessions is hard to predict ahead of time. It is helpful to set time-frames, usually in six-week increments, to reassess fit, progress and commitment. Some issues can actually be dealt with in one or two sessions while others may require much longer.

Measuring Success
Some outcomes can be measured quickly and easily. We can ask, ‘Has the pain gone away?’, or, ‘Do I have a plan or a solution to the problem?’ Other things are not so cut and dried and take longer. We’ll look for changes in behaviour, feelings of satisfaction, increase in business leads, demonstrable new skills, and any number of other measurable items that we agree to watch for ahead of time. Firstly, any success needs to be celebrated and, secondly, if the work is not making a difference, then it’s valuable to know early on, so that another choice can be made.